Alertas de viagem e perturbações

Mantenha-se atualizado/a sobre alertas e perturbações de viagem durante a sua viagem. Pretende alterar ou cancelar o seu voo, solicitar um reembolso ou comunicar um atraso na bagagem? Consulte as nossas opções de self-service.

Latest alerts and rebooking policies

Last updated on Monday 2 March 2026, 16:20 (Amsterdam time).

Abrir todos

Due to the security situation in the Middle East, KLM has adjusted its flight schedule in the region. We are closely monitoring developments and will update our schedules where possible. We are doing our very best to help you on your way again.

Current schedule

KLM is currently not flying through the airspace of Iran, Iraq, and Israel, nor over several countries in the Gulf region. Flights to, from, or via destinations in the region are canceled or adjusted.

  • Tel Aviv: KLM suspended the remainder of its winter season operations to and from TLV, effective March 1, 2026.
  • Dammam, Dubai, Riyadh: Flights to and from Dammam, Dubai, and Riyadh are suspended until March 5, 2026.

If your flight is affected, you can find the rebooking and refund options below.

Rebooking and requesting a refund

If you have booked a flight to, from or via the below-listed destinations from Saturday 28 February 2026 to Friday 6 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Sunday 1 March 2026.

  • Dubai (DXB)
  • Riadh (RUH)
  • Dammam (DMM)

1. Rebook to a different travel date

If we canceled your flight, or if you canceled it yourself, you can rebook to a different travel date in My Trip or the KLM app. Please note:

  • You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
  • Your new departure date should be before or on Sunday, March 15, 2026.

2. Request a travel voucher

If you prefer to cancel your flight and request a travel voucher:

  • The voucher will be valid for one year from the date of issue.
  • It can be used for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
  • The voucher can also be used to buy extra options like upgrades, specific seats, and baggage on KLM and Air France flights.
  • Request a travel voucher

3. Request a refund

If any of your flights are canceled, you can request a full refund of the ticket and any extras.

3. Unforeseen expenses

If you have unforeseen expenses due to cancelation, such as extra meals, hotel costs, or phone calls, you could request reimbursement.

Contact Care & Assist

Contacting the embassy

If the situation in the Middle East persists, we recommend that you register for the Department of Foreign Affairs service: Information service Foreign Affairs (Dutch).

Due to the energy crisis in Cuba from Thursday 12 February 2026 to Monday 9 March 2026, some of our flights to, from or via Havana (HAV) are disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Havana (HAV) between Thursday 12 February and Monday 9 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 23 March 2026.

Does your original flight depart between Thursday 12 February and Monday 9 March 2026 to, from or via Havana (HAV), then your new departure date should be on or before Monday 23 March 2026. You can rebook your flight at the latest on Monday 23 March 2026. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

  • You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
  • Your new departure date should be before or on Monday 23 March 2026.

2. Request a travel voucher

If you prefer to cancel your flight and request a travel voucher:

  • The voucher will be valid for one year from the date of issue.
  • It can be used for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
  • The voucher can also be used to buy extra options like upgrades, specific seats, and baggage on KLM and Air France flights.
  • Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

Opções de autoatendimento

Se o seu voo for afetado por uma perturbação, iremos informá-lo/a por e-mail ou mensagem de texto e, se necessário, faremos uma nova reserva automaticamente. Pretende alterar os dados da sua viagem ou solicitar um reembolso? Consulte as nossas opções de self-service.

Altere o seu voo

Ajuste facilmente a data da sua viagem, o horário de partida ou o destino em caso de perturbação.

Cancelar o seu voo

Deseja cancelar a sua viagem devido a alterações inesperadas? Ler mais sobre as suas opções.

Verifique os dados da sua viagem

Consulte ou ajuste rapidamente as suas informações de viagem mais recentes iniciando sessão em A Minha Viagem.

Solicitar compensação

Cancelamentos, atrasos ou alterações de reserva? Poderá ter direito a compensação.

Solicitar um reembolso

Já não pretende apanhar o seu voo? Verifique se tem direito a um reembolso pela viagem não realizada.

Reportar bagagem atrasada

Não consegue encontrar a sua mala após a chegada? Reporte sempre a situação online no prazo de 48 horas após a sua chegada.